Lead response time
Case 0131 hrs → <3 hrs
Unified routing across 47 processes. Read case 01
The work, in detail.
Client names are withheld by agreement. The problems, the work, and the outcomes are real. Five engagements written up in full, and six more in brief.
Results at a Glance
Five engagements, side by side.
The headline result from each written case study. Select a row to read the full story.
Weekly CRM adoption
Case 0241% → 97%
Role-based redesign, no extra admin. Read case 02
Pipeline stages
Case 0413 → 7
Rebuilt around how the business sells. Read case 04
| Case | Client | Work | Headline result | Read |
|---|---|---|---|---|
| 01 | B2B professional services, 38 employees | CRM audit and revenue operations rebuild | Lead response from ~31 hrs to under 3; 28% better MQL to SQL conversion | Read |
| 02 | Consulting and advisory, 52 employees | Adoption audit, interface rebuild, governance | Weekly CRM adoption from 41% to 97%; 93% of opportunities with a next step | Read |
| 03 | B2B technology, $12M+ revenue | Full six-layer CRM audit | 17 leaks ranked; $600K+ of pipeline needing immediate action | Read |
| 04 | Logistics, multi-territory | Full CRM architecture rebuild | Legacy 13-stage pipeline rebuilt as seven stages | Read |
| 05 | Recruiting and staffing, 24 employees | Automation and efficiency audit | 560 hours of annual work removed; 22 workflows built | Read |
40+ Processes Optimized
47 disconnected processes. One scalable revenue system.
How a B2B professional services firm unified sales and marketing, and cut lead response time from about 31 hours to under 3.
Read the case study ›
95%+ Client Adoption
The problem was not the team. It was the CRM.
How a role-based redesign took weekly adoption from 41% to 97% at a 52-person advisory firm, without adding admin work.
Read the case study ›
10+ CRM Systems Audited
A deep audit found 17 leaks and $600K in neglected pipeline.
How auditing lifecycle, automation, attribution and pipeline together revealed problems leadership could not see separately.
Read the case study ›
8+ Rebuilds Completed
We rebuilt the CRM around the business, not the reverse.
How a legacy 13-stage pipeline became a seven-stage revenue architecture built around how the company actually sells.
Read the case study ›
560+ Hours Eliminated
14 workweeks of administration removed every year.
How a time and motion audit found hundreds of annual hours hidden in tasks that each took less than a minute.
Read the case study ›
More Engagements
Six shorter ones.
Same discipline, less to say about them. Tap any one for the summary.
Every engagement here started the same way: an audit that found the leak before anyone built anything.
Your Turn
Which of these sounds like your system?
The Audit tells you which one, with evidence, in one to two weeks, for a fixed fee.